WATERFLOW ALARM (LOC)
350 S MAIN ST · Btwn: WINDY BUSH RD & WATERVIEW PL
Dispatched 4:52 PM
ClearedETA
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DIST
--
HYD
194ft
PREPLAN
N
PRIOR
29
10 of 28 priors were alarm activations · 1 in last 6 months · 3 actual fires
Dispatch
ZONE 349 WATER FLOW W/N
Caller: TILLY
Prior Calls at This Address (28)
10 of 28 priors were alarm activations · 1 in last 6 months · 3 actual fires
WATERFLOW ALARM (LOC)6/25/2026
WATERFLOW ALARM (LOC)2/10/2026
FIRE ASSIST EMS BLS (TYPE)8/9/2025
745 - Alarm system activation, no fire - unintentional4/30/2025
745 - Alarm system activation, no fire - unintentional2/17/2025
Show all 28 prior calls
745 - Alarm system activation, no fire - unintentional2/17/2025
444 - Power line down11/22/2023
745 - Alarm system activation, no fire - unintentional9/28/2021
555 - Defective elevator, no occupants9/5/2021
745 - Alarm system activation, no fire - unintentional7/2/2021
363 - Swift water rescue7/26/2020
363 - Swift water rescue7/12/2020
745 - Alarm system activation, no fire - unintentional12/25/2019
350 - Extrication, rescue, other10/15/2019
111 - Building fire10/9/2019
745 - Alarm system activation, no fire - unintentional10/5/2019
363 - Swift water rescue6/8/2019
363 - Swift water rescue6/25/2018
322 - Motor vehicle accident with injuries4/28/2018
421 - Chemical hazard (no spill or leak)11/7/2017
611 - Dispatched & cancelled en route
Map and hydrants
Water Supply
194ft
W
LAY-IN1500+ GPM
328 River Road New Hope
Across River Road from first garage entrance bridge at Waterworks.
441ft
S
ALT SUPPLY1500+ GPM
328 River Road New Hope
Located in front of Waterworks between pedestrian footbridge and garage bridge entrance towards A, D corner.
Size-Up Reference
Zone: 349 WATER FLOW W/N
29 prior calls at this address
Hydrant — 194ft W — 1500+ GPM
Across River Road from first garage entrance bridge at Waterworks.
🚨 Incident Snapshot
moderateWaterflow alarm activation
Water Works facility on main road
Repeat waterflow alarms (6/25/2026, 2/10/2026) — pattern suggests nuisance or chronic system issue
⚠️ Primary Risk Signals
Repeat waterflow history
Likely unintentional activation or system malfunction
Confirm with facility operator on arrival — do not assume active fire
✔️ Confirm on Arrival
Waterflow location
Confirm alarm zone (349) and any visible water discharge
System status
Check with facility operator — recent maintenance, known issues, or accidental activation
Fire conditions
No smoke or flame visible from approach — treat as alarm pending verification
🧠 Common Causes
Aging sprinkler system — corrosion, sediment blockage
Maintenance work or testing not communicated to alarm company
Water hammer or pressure surge in supply line